In my role of PFA or Patient Family Advisor, I recently learned that the Hospital has a “Patient Experience” week which I will refer to as Px week. It is an annual event to celebrate healthcare staff impacting patient experience everyday. It helps to celebrate accomplishments, re-energize efforts and honor the people who impact patient […]
Tag: #patientexperience
Patient Family Advisor (PFA)
I wanted to share my new found role as a volunteer, Patient Family Advisor (PFA), at my local hospital. Blogging about it is a great opportunity to build awareness about PFAs. A PFA is a volunteer who provides advice from the perspective of the patient, family, caregiver or chosen support person in matters that relate […]